We're Here to Help

Contact Support

Reach Bank of America customer service by phone or visit a financial center. For account access, sign in to Online Banking.

Call Us

Speak directly with a Bank of America customer service representative.

800.432.1000

Available Monday–Friday 8am–11pm ET
Saturday–Sunday 8am–8pm ET

Additional numbers:

Credit Cards: 800.732.9194

IRAs / CDs: 888.827.1812

International: 315.724.4022

Sign In to Online Banking

Access your accounts, check balances, send secure messages, and manage your banking from anywhere.

Go to Bank of America

Opens bankofamerica.com in a new tab.

What you can do:

• Check account balances & activity

• Send secure messages to support

• Update contact information

• Manage alerts & security settings

Visit a Financial Center

Schedule an appointment at your local Bank of America financial center for in-person assistance.

Hours vary by location

Bring government-issued photo ID

Need to Send Documents?

Use our secure upload portal to send financial statements, tax forms, and account documents directly to Bank of America.