Track or Upload Documents
Visit the official Bank of America secure communications portal to track your existing submissions or upload new documents directly.
Track Your Upload
Already submitted documents? Check the status of your upload, view processing updates, and see if a representative has been assigned to your case.
Upload New Documents
Need to submit new documents? Use the official Bank of America secure portal to upload files with the same bank-grade encryption and security you expect.
Opens the official Bank of America secure communications portal in a new tab.
What to Expect
After You Submit
Here's what happens once you upload documents through the portal.
Instant Confirmation
Receive a tracking reference number as soon as your upload completes.
Track Progress
Monitor your submission status through the secure portal at any time.
Personal Follow-Up
A Bank of America representative will contact you to complete your request.