Security & Privacy
Your data is protected by one of the world's most advanced financial security systems. 3,600+ cybersecurity professionals work around the clock to keep your information safe.
Built to Protect
Our Cybersecurity Commitment
We invest in powerful, cutting-edge technology and world-class talent to protect your data.
Global Security Team
More than 3,600 cybersecurity teammates with global reach and always-on visibility into our network and operations. Our team draws from diverse backgrounds across traditional and non-traditional industries.
24/7 Monitoring
Continuous, round-the-clock threat detection and response. Our security operations center maintains always-on visibility into network activity to identify and neutralize threats before they reach you.
Cutting-Edge Technology
Powerful, cutting-edge technology deployed for data protection, regulatory compliance, and third-party management. Our framework spans preparation, prevention, detection, mitigation, response, and recovery.
Your Protection
Security Tools & Features
Security Level Meter
A proprietary tool that lets you assess your account protection status after logging in. Identify areas where you can strengthen security to guard against fraud.
USB Security Key Support
Physical hardware key option for enhanced authentication. Add an extra layer of protection beyond passwords and codes for your most sensitive transactions.
Trusteer Malware Protection
An integrated malware protection tool available to all Bank of America customers. Helps detect and block malicious software that could compromise your financial data.
Browser & OS Compatibility
Automatic checks ensure you're using an up-to-date browser and operating system so all security features work properly. Stay protected with the latest patches and protocols.
Stay Vigilant
Fraud Awareness & Alerts
Bank of America proactively monitors for scams and contacts customers about suspicious activity. Here's how we help protect you from fraud.
Proactive Fraud Alerts
Our fraud department monitors accounts for suspicious transactions and will contact you directly if unusual activity is detected. We catch potential fraud before it escalates.
Scam Awareness
We track emerging threats and publish scam alerts so you know what to watch for. Current threats include romance scams, investment schemes, and home improvement fraud.
Financial Seminars
Free in-person events covering fraud trends, red flags, and how to protect yourself. Learn from Bank of America security specialists in your local community.
Red Flags to Watch For
- Requests for full payment upfront in cash or wire transfer
- Wiring money to someone you've only met online
- Investment schemes promising guaranteed returns with escalating wire amounts
- Unsolicited calls or emails requesting your account information or credentials
Remember: once you send money to a scammer, there's little that can be done to recover it. Stop and think before sending money.
Your Data
Privacy Commitments
We take your privacy seriously. Here's how we handle your personal information.
Online Privacy Notice
A comprehensive document explaining exactly how Bank of America collects, uses, and protects your personal data across all online services.
Children's Privacy
A standalone privacy policy specifically addressing protections for minors, ensuring compliance with children's online privacy regulations.
Your Privacy Choices
You control how your data is used. Manage privacy preferences including opt-out mechanisms for interest-based advertising through YourAdChoices.com and the NAI Opt-Out Tool.
Transparent Advertising
Our relationship-based ads and behavioral ads do not contain unencrypted personal information. We limit the use of personal information by companies that serve our ads, in accordance with DAA self-regulatory principles.
Visit the Official Security Center
Learn more about Bank of America's full security capabilities, tools, and resources on the official website.
Opens the official Bank of America Security Center in a new tab.